SunRocket starts new price war - Yawn! - Instablogs
SunRocket starts new price war - Yawn!
Ankit , New Delhi: Dec 7 2005
Made Popular Dec 7 2005
SunRocket - the new loaded bird (25 million dollars recently funded by VC) raised stakes in the VoIP market and took on smaller VoIP providers by cutting down its prices sharply. SunRocket is currently offering 200 minutes outbound and unlimited inbound...
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0 Stars
Trent
San Diego, United States
What ”price war?”

Lingo offers total unlimited calling to all of North America (Canada/US/Mexico) for only $29.99

While Sunrocket’s ”unlimited” is only to U.S., Canada and Puerto Rico.
0 Stars
L
oceanside, United States
Price wars or not, SunRocket on first sight can seem unbeatable. Beware though, you get what you pay for and in this case, you end up paying dearly. Just remember, for all the services and low prices, their customer svc dept only functions as a message center to issue tickets for call backs by the engineering dept.
If your service goes down (which it does- and for long periods of time) how is the engineering dept going to call you back to work the ticket to fix your service?

You will end up having to pay for an additional phone service to use whenever your SunRocket service goes down, so why not just get that alt svc as your main svc and save yourself the irritation of rude and unhelpful customer service. I haven’t had service for going on a wk, and only told that tickets can be opened and that I need to est/find another phone # to provide them with to call me back to work the ticket. Unfortunately I have a contract through Oct. It would have been more cost effective to have just flushed the $199 down the toilet and taken another company’s service monthly -
SunRocket’s service failures have cost me dearly in cell usage, time spent with SR daily trying to resolve, irritation for work trying to call me and not being able to, for me trying to do any business at all, and stress.
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